We are looking for a compassionate, skilled, and motivated Healthcare Assistant (HCA) to join our busy GP surgery.
The ideal candidate will be qualified in phlebotomy, experienced in wound care, and ideally have prior experience working in a primary care or general practice setting.
You will support the clinical team in delivering high-quality care to patients by carrying out a range of clinical tasks and health checks. This is an excellent opportunity to be part of a friendly, patient-focused team, contributing to the delivery of safe, effective, and person-centred care.
Main duties of the job
Phlebotomy:
Perform blood tests and sample collection.
Wound Care:
Confident with dressings and management of minor wounds.
Health Checks:
Support in patient health screenings and routine checks (e.g., blood pressure, ECG).
Chronic Disease Support:
Assist with monitoring patients with long-term conditions.
Vaccinations:
Administer immunisations as required.
Patient Care:
Provide general assistance in the care of patients, ensuring comfort and wellbeing.
Clinical Support:
Assist nurses and GPs during consultations and minor procedures.
System Management:
Document patient information accurately using the SystemOne software.
About us
Seven Dials Medical Centre proudly serves just over 7,000 patients in Brighton and Hove and has 14 members of staff including 3 GP Partners, an ACP, Practice Nurse and HCA.
We work closely with the PCN to offer patients access to Social Prescribers, Mental Health Co-ordinators, Care Co-ordinators and a Pharmacy team. We work hard to deliver the best levels of care to our patients and pride ourselves on a 'Family GP' feel.
Many of our patients have been with the surgery for decades and we regularly receive positive feedback from patients both long standing and newly registered. Our team is friendly and welcoming and the work environment is fun, professional and productive.
Job responsibilities
Phlebotomy:
Perform blood tests and sample collection with care and attention to patient comfort.
Wound Care:
Assist with the dressing and management of minor wounds and injuries.
Health Checks:
Support the nursing team in conducting routine health screenings (e.g., blood pressure, height, weight, etc.).
Chronic Disease Monitoring:
Assist with ongoing care and monitoring of patients with long-term conditions (e.g., diabetes, hypertension).
Vaccinations & Immunisations:
Administer vaccines as required (flu, travel vaccines, childhood immunisations).
ECGs and Ear Syringing:
Assist in the administration of ECGs and ear syringing as needed (training can be provided).
Clinical Support:
Assist GPs and nurses with minor procedures and patient consultations.
SystemOne:
Accurately document patient information and treatment notes using SystemOne software.
General Patient Care:
Provide general support to patients, ensuring their comfort, answering queries, and making them feel at ease.
Person Specification
Experience of working with the general public
Experience of working in a healthcare setting
Wound Care / Removal of sutures & staples
Venepuncture
Excellent communication skills (written and oral)
Clear, polite telephone manner
Effective time management (Planning & Organising)
Ability to work as a team member and autonomously
Good interpersonal skills
Polite and confident
Flexible and cooperative
Motivated
Problem solver with the ability to process information accurately and effectively, interpreting data as required
High levels of integrity and loyalty
Sensitive and empathetic in distressing situations
Ability to work under pressure / in stressful situations
Effectively able to communicate and understand the needs of the patient
Commitment to ongoing professional development
Punctual and committed to supporting the team effort
Ability to follow clinical policy and procedure
Experience working within a GP setting
Knowledge of System One
ECGs
New patient medicals inc.
Qualifications
Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
Disclosure and Barring Service Check – this post is subject to the Rehabilitation of Offenders Act (Exceptions Order). A submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) will be required.
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