Job Overview
This is a customer service role within a prominent State Government department. As a Call Centre Operator, you will be interacting with customers through inbound calls to provide support and assistance.
Key Responsibilities:
* Maintain a high level of professionalism when interacting with customers.
* Provide support for general enquiries and assist with complaints.
* Navigate multiple screens and programs whilst being on the phone.
* Undertake information and records management processes, updates and reviews.
Requirements:
* Contact centre experience.
* Excellent verbal communication skills.
* Professional phone manner.
What We Offer:
* Three pay runs per week ensuring timely payment.
* Access to our employee assistance program services, including counselling services.
About Us:
We are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.