Are you a friendly, organised, and professional individual who thrives in a fast-paced environment? Gladstone Central Medical Centre – a busy General Practice and Skin Cancer Clinic in Central Gladstone – is looking for a dedicated Medical Receptionist to join our team on a full-time basis for cover of maternity leave with possibility of extension.
About the Role
As the first point of contact for our patients, you will be central to delivering exceptional customer service and ensuring smooth day-to-day operations. Your duties will include:
* Welcoming and assisting patients with warmth and professionalism
* Managing new patient registrations and coordinating files
* Answering calls and booking appointments, including triage
* Invoicing and processing Medicare and private billing
* Maintaining accurate patient records with confidentiality
* Supporting doctors and nurses with various administrative tasks
* Handling emails and general office responsibilities
This is a dynamic, high-paced clinic with multiple doctors and varying schedules—ideal for someone who enjoys variety and challenge.
About You
To be successful in this role, you will need to bring:
Strong communication and interpersonal skills/A friendly, professional, and compassionate manner
Excellent organisational and multitasking abilities
Confidence working in a busy team environment/ability to think on your feet and manage competing priorities
Computer literacy/IT knowledge
Previous experience in general practice or medical reception software Medical Director desired
What We Offer
A positive, supportive, and team-oriented workplace
On-the-job training and ongoing support
Flexible working hours between Monday and Saturday
Competitive pay based on experience
An opportunity to make a real difference in patient care
Immediate start available
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Apply Now
If you're passionate about people and ready for a rewarding role in healthcare, we'd love to hear from you
Send your resume and cover letter to
Or drop it off in person at Gladstone Central Medical Centre