RACV Torquay ResortCasual OpportunityCompetitive Pay | Discounts on RACV products and resorts Join a Purpose-Driven Organisation Creating Impact Through Travel, Hospitality, Home Services, and Sustainable EnergyAt RACV, we're committed to making a difference, whether it's through delivering exceptional travel and leisure experiences, providing useful and reliable home services and products, supporting safer journeys for drivers, or advancing a cleaner energy future.Located at the gateway to Victoria's iconic Excellent Ocean RoadRACV Torquay Resort offers a unique blend of natural beauty, world-class amenities, and warm hospitality.
Nestled on the Surf Coast, our resort provides the perfect backdrop for a meaningful career in the tourism and hospitality industry, where opportunities for personal and professional growth are abundant.We're inviting you to become part of our passionate and supportive team, united by a common purpose: to help people enjoy life to the fullest, on holiday, at home, or while making memories with loved ones.A day in the lifeOur therapists are responsible for ensuring a high level of service performing a variety of day spa treatments such as facials, massage and beautifully created spa rituals.
You'll assist our guests with queries and have and in-depth knowledge of all treatments and products.This could be just the right role for you?
Our highly trained & professional Spa Therapists, are responsible for delivering great service and care to our guests, ensuring they leave feeling rejuvenated and relaxed.
This is a casual position with your key responsibilities for the role including:Administer spa therapies including facials, skin & body treatments, remedial, relaxation & pregnancy massage, manicures and pedicuresPrepare and clean treatment rooms and spa equipmentComplete tasks and services within the time frames and to a high standardProvide timely and courteous customer service, anticipating guest needs and resolving issuesMaintain in depth knowledge of services, products and monitor stock levelsPerform reception, admin & POS duties as requiredAbility to perform physical requirements of the role, eg working on your feetMaintain presentation and hygiene standardsWhat you'll need to be successfulDay spa experience, delivering quality spa treatments specialising in facials, skin & body treatments, massage, manicures and pedicures, essentialDiploma of Beauty Therapy or Remedial Massage essentialWorking with Children CheckExceptional communication and customer service skills, maintaining a loyal clientele and actively selling products/servicesWork efficiently in a team environment and have the ability to useinitiative, prioritise tasks andproblem solveProfessional grooming & personal presentationWe're offering...A professional, 5-star day spa environment in a stunning locationA competitive salary and access to RACV staff benefitsOn-going training, support, and development to further your career with an iconic brandA friendly, welcoming working environmentFlexible working arrangements that promote a healthy work/life balanceTailored, quality uniformsWe're looking for...A Diploma in Beauty Therapy with a specific focus in providing spa treatmentsDay Spa experience specialising in facial/body treatments, massage, and general beauty services.Exceptional approach to customer serviceAbility to actively promote, sell and upgrade products & servicesImmaculate and professional grooming and presentation maintained at all times.Application processYou can learn more about the RACV at will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or be willing to obtain a Working With Children Check.Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Spaand whether any reasonable adjustments may be required.At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success.
We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.Submit your CV via the link below.
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📌 Spa Therapist Offering Remedial Massage
🏢 RACV
📍 Victoria