Job Opportunity
This is a leadership role that involves overseeing the performance of a retail branch.
Key Responsibilities:
* Deliver customer-centric results by prioritizing their needs and satisfaction.
* Coach, mentor, and lead a team to achieve business objectives.
* Identify cross-sale opportunities to drive sales activity.
* Ensure customers receive a consistent and engaging experience.
* Manage the performance and strategic development of the branch.
Requirements
* Proven experience in retail banking management or leadership roles.
* Customer-focused thinking.
* Ability to influence, coach, and collaborate with colleagues.
* Possess a passion for delivering an exceptional customer experience and a commitment to quality.
* Attention to detail to ensure transactions are efficient and accurate.
* Awareness of inclusion and diversity principles.