Community Centres exist to provide safe, welcoming and accessible spaces that help people connect, learn and celebrate.
We are seeking an experienced and dynamic Community Centre Events Lead to lead the strategic activation of our auditoriums and event spaces across the Community Centres network.
We are seeking an experienced Community Centre Events Lead to lead the strategic activation of our auditoriums and event spaces across the CommunityCentres network. This is a hands-on leadership role where you will lead from the front, working alongside your team to manage event administration, logistics and delivery, while also setting the strategic direction for growth and engagement.
You will oversee the creation and delivery of growth strategies for events, guiding a small team that builds and nurtures customer relationships, activates our largest venues, and ensures every event is safe, compliant, and memorable.
Working as part of the service's leadership group, you will also contribute to long-term planning and provide data-driven insights to inform future strategic direction.
About The Role
As the Community Centre Events Lead, you will:
* Set the strategic direction for event activation and engagement across the City's auditoriums and major community event spaces.
* Lead, coach, and develop a high-performing team responsible for bringing community events to life at Broadbeach Cultural Centre, Robina Auditorium, Nerang Bicentennial Community Centre and Helensvale Cultural Centre.
* Build strong relationships with customers, event organisers and partners to grow the number and diversity of events across the network.
* Oversee internal and external communications to ensure smooth event planning, exceptional customer service and consistent operational standards.
* Contribute to a culture centred on safety, wellbeing and high performance.
* Develop and refine operational policies, guidelines and procedures to support safe, compliant and efficient event operations.
* Provide expert advice on complex matters relating to event management, facility use, community expectations and compliance requirements.
* Manage external suppliers, including audio-visual technicians, ensuring service standards are met.
* Contribute to future service priorities through data analysis, reporting and insights.
* Balance hands-on operational support with strategic planning, including forecasting resource needs across peak and off-peak seasons.
* Represent the City at key customer and networking events, occasionally outside standard business hours.
For more information, please view the position brief by clicking the paperclip icon in the top right corner of this screen. This position is also known as Supervisor Community Centre Development.
About You
You will be a confident leader with a passion for creating vibrant, accessible and safe community spaces. You bring:
* Extensive experience in the events industry, ideally with experience in community, arts, sporting or hospitality venues.
* Demonstrated venue management expertise, including customer engagement, event lifecycle management and operational oversight.
* Local government experience (highly regarded).
* Strong knowledge of WHS, food safety, fire safety, social customs and a solid understanding of audio-visual terminology.
* A collaborative leadership style with the ability to build capability, drive continuous improvement and motivate a team.
* Excellent communication, negotiation and relationship-building skills.
* High attention to detail, strong time management capability and pride in delivering exceptional outcomes for customers and community.
Be part of shaping the Gold Coast's future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
Benefits
We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:
* 9-day fortnight
* Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
* Personal and professional development courses
* Access to 350+ fitness facilities through Fitness Passport
* 4 free confidential counselling sessions a year for you or an immediate family member
* 1 free nutritionist and financial advice session per year
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.
How to apply
Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.
Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
Contact Person
Carly Barnes / Nadine Coronel
Contact Email
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Closing Date
Friday 2nd January 2026
Please note applications for all of our vacancies close at 5pm on the listed closing date.
The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.