Job Description
We are seeking a highly skilled Client Delivery Manager to lead our cloud services team. As a Client Delivery Manager, you will be responsible for driving end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, architecture and governance coaching, relationship management, and renewal initiation.
You will serve as the primary point of contact for SAP Cloud Customers of Enterprise Cloud Services, mainly focusing on HANA Enterprise Cloud (HEC), S/4HANA private cloud edition, S/4HANA Cloud extended Edition, HANA Enterprise Cloud advanced Edition and Cloud Application Services (CAS).
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Required Skills and Qualifications
* Education: Bachelor's degree or equivalent in Business Administration, Computer Science, Technical Engineering, Economics, or related fields
* Experience: 6+ years' experience in SAP project management or SAP Operations or IT industry experience in SAP technology
* Skillset: Good understanding of SAP Basis, system migration and/or functional SAP application knowledge. Excellent presentation and communication skills, high competency in multi-tasking and ability to manage multiple engagements in parallel.
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Benefits
As a Client Delivery Manager, you will have the opportunity to work with a highly collaborative and caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
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Others
This is a hybrid role which requires working from SAP Sydney office 3 days a week or on-site with customers or partners. Expected travel is 20-30%.