Job Overview
Cash Converters is Australia's largest second-hand retailer offering affordable finance solutions, giving customers the freedom of choice.
About the Role
As the first point of contact, you will handle customer inquiries via phone and email, ensuring accurate record-keeping to reflect all account activity. You will provide exceptional customer service, identifying the best possible solutions for our clients.
Key Responsibilities:
* Manage customer communications effectively
* Update account records accurately
* Deliver excellent customer service
Requirements:
* Strong communication and interpersonal skills
* Able to work in a fast-paced environment
* Excellent problem-solving skills
Benefits:
* Opportunity to make a positive impact on our customers' lives
* Chance to develop valuable customer service skills
* Collaborative and dynamic work environment