Key Account Retailer Overview
Lead a team of sales and service professionals to drive sales performance, achieve company goals, and ensure customer satisfaction.
About the Role
* Ensure all retail operations meet sales and service objectives while maintaining a high-performance culture.
* Manage financial and operational performance, lead and mentor a dedicated team, and deliver an exceptional customer experience.
Key Responsibilities:
• Develop and implement strategies to drive sales growth and improve customer engagement.
• Foster a positive work environment that promotes teamwork, diversity, and inclusion.
• Manage financial performance by analyzing budgets, forecasting sales, and identifying opportunities for improvement.
• Collaborate with cross-functional teams to achieve business objectives and improve operational efficiency.
• Stay up-to-date with industry trends, best practices, and regulatory requirements to maintain a competitive edge.
• Develop and execute plans to enhance customer satisfaction, loyalty, and retention.
Requirements:
• Proven track record of leadership and management experience in a retail or related field.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong analytical and strategic thinking abilities.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Bachelor's degree in Business Administration, Marketing, or a related field.