Customer Service Team Lead Opportunity
A leading organisation in Adelaide is seeking a Customer Service Team Lead to oversee daily operations and guide Participant Support Officers. Responsibilities include delivering exceptional service, fostering a positive work environment, and driving key performance metrics.
Key Responsibilities:
* Ensure exceptional service delivery
* Foster a positive team culture
* Drive performance metrics
Requirements:
* At least 2 years of leadership experience
* Effective communication skills
* Commitment to supporting disadvantaged individuals
Benefits:
* Competitive compensation package
* Not-for-profit salary packaging
* Extra paid leave