About the Role
Beyond Barriers Therapy Services is seeking a proactive and detail-oriented Office Administrator to join our Finance Team. This role is ideal for someone with experience in finance, invoicing, client budget management, and administrative operations—especially within the NDIS and allied health sectors. If you enjoy numbers, organisation, and meaningful client-focused work, we'd love to hear from you.
As a key member of the Finance Team, you will support the preparation, processing, and maintenance of financial records across payroll, accounts receivable, accounts payable, and NDIS invoicing. You will also play a vital role in supporting the administrative and operational needs of our speech pathology clinic, ensuring a smooth and positive experience for both clients and clinicians.
Key Responsibilities
* Process invoicing, accounts receivable, and accounts payable
* Assist with payroll preparation and financial record maintenance
* Manage client budgets and ensure accurate tracking of NDIS funding
* Follow up outstanding debts to maintain healthy accounts receivable
* Manage NDIS service bookings, claims, and compliance requirements
* Maintain accurate financial documentation using Xero
* Prepare financial reports and assist with reconciliations
* Manage all administrative tasks, including filing, data entry, invoicing, and general office organisation
* Provide exceptional customer service to clients, both in person and over the phone
* Support client onboarding and maintain up-to-date documentation
* Assist with the implementation of new administrative procedures and policies
* Maintain confidentiality and discretion when handling sensitive client or business information
* Provide general administrative support to clinicians and the broader team
* Maintain clinic systems and support daily operational efficiency
Requirements
* Prior experience in finance or accounts (highly regarded)
* Experience with accounts payable, receivable, and payroll (preferred)
* Proficiency with Xero
* Cliniko experience (desirable)
* Experience working in an allied health clinic or similar environment (desirable)
* Strong understanding of NDIS financial processes, including budget tracking (preferred)
* Strong organisational and time-management skills, with the ability to prioritise competing demands
* Excellent communication and interpersonal skills
* Proficiency in the Microsoft Office Suite
* A problem-solving mindset and a keen eye for detail
* Collaborative team player with the ability to work autonomously when needed
Benefits
At Beyond Barriers Therapy Services, we are committed to creating a positive and supportive work environment for our employees. We offer a range of benefits, including:
* Excellent opportunities for professional growth
* Attractive salary based on skills and experience
* Stable, secure local role based in Townsville
* Supportive and friendly team culture
* Ongoing training and development for motivated learners
* Flexible work arrangements, including part-time or full-time hours, to support a healthy work–life balance
About us
Beyond Barriers Therapy Services is a leading provider of allied health services in Townsville and the surrounding region. Our mission is to empower individuals and communities to achieve their full potential through innovative and compassionate healthcare solutions. With a team of experienced and dedicated professionals, we are committed to making a positive difference in the lives of our clients.
If you are excited about the prospect of joining our team, we encourage you to apply now