Join to apply for the Front Office Receptionist - Casino role at G'day Group.
About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts, and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an exceptional customer experience.
Discovery Parks Casino, situated by the Richmond River, offers guest accommodations and van sites.
The Role
Duties
* Providing high-standard customer service
* Processing guest check-ins and check-outs
* Using the park booking system for reservations and account management
* Coordinating with the Housekeeping team to track accommodation readiness
* Providing guests with information on property and local attractions
* Managing daily office administration
* Maintaining excellent relationships with park teams, residents, and guests
What We Look For
* Previous front office experience in hospitality
* Passion for delivering exceptional guest experiences
* Proficiency with RMS or similar reservation systems
* Excellent communication and interpersonal skills
* Ability to handle cash transactions accurately
* Strong organizational skills and attention to detail
* Enthusiastic and positive attitude
* Flexibility to work weekends, public holidays, and evenings
* Current driver's license
Benefits to You
* Discounted accommodation at over 300 G'day Group parks nationwide
* Discounts with G'day Rewards Partners
* Service recognition awards
* Access to Employee Assistance Program
* Opportunities for internal promotion
How To Apply
If you are enthusiastic and customer-oriented, APPLY NOW Candidates must consent to a Federal Police Clearance before receiving a job offer. A Working with Children's Check may also be required.
This role may involve manual handling tasks, including lifting up to 20kg, kneeling, squatting, and handling chemicals and machinery.
G'day Group is committed to ESG principles, fostering a safe, respectful, and inclusive workplace, supporting communities, and protecting the environment.
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industry: Travel Arrangements
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