Technical Claims Specialist
role at
Marsh
– join our Public Sector team in Melbourne. This is a hybrid role requiring you to work in the office at least three days per week.
An exciting opportunity has become available for a Technical Claims Specialist to join Marsh's Public Sector team in Melbourne. This role is integral to the delivery of claims management services to the Victorian Local Government Mutual Liability Scheme Members (Victorian & Tasmanian councils). You will handle a portfolio of public/product liability and professional indemnity insurance claims for Local Government clients, working collaboratively with clients and our broader Liability Mutual Insurance (LMI) Team to produce cost effective outcomes for the LMI Scheme.
Responsibilities
End to end management of a portfolio of complex, high value Public Liability and Professional Indemnity claims
Accurate reserving, claims investigation, manage claims costs, and negotiation with third parties
Attend mediations and negotiate with both panel solicitors and plaintiff solicitors
Build and maintain rapport with existing clients on claims and in educational presentations (forums and seminars)
Build and maintain relationships with internal and external stakeholders such as MAV, underwriters and reinsurers
Regular reporting of large and/or contentious claims internally and externally to reinsurers
Ad hoc tasks as requested by your manager
What you need to have
Extensive knowledge and experience in liability insurance, particularly public liability and professional indemnity
Tertiary qualifications in Law and/or experience in managing complex liability claims
Thorough knowledge of the Wrongs Act and common law principles
Previous experience working with Local Government is highly regarded but not essential
Excellent client communication and influencing skills
Ability to prioritise and organise tasks
A strong customer service approach and ability to develop and manage positive client relationships
What makes you stand out
Experience working with Local Government (desirable but not essential)
Proven ability to handle complex claims and negotiate effectively
Strong understanding of legal principles related to liability insurance
Why join our team
Exposure to public/product liability and professional indemnity insurance claims
Professional environment where your career path is supported within our global organisation
Collaborative team environment with energetic and supportive colleagues
Genuine work-life balance with a hybrid working environment
Applications from candidates who have appropriate approval to work in Australia. Successful applicants will be required to complete a criminal and bankruptcy check prior to commencement.
Marsh McLennan is a global leader in risk, strategy and people. For more information, visit marsh.com or follow us on LinkedIn and X.
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