Customer Service Expert Wanted
A dynamic and innovative organization is seeking a skilled Customer Service Expert to deliver exceptional customer experiences. As a key member of our retail team, you will play a vital role in providing outstanding service, processing transactions accurately, and promoting our products and services.
About the Opportunity
* Our 12-week paid training program will equip you with the skills and knowledge required to excel in this role.
* Casual on-call shifts after training offer flexibility and opportunities for increase.
* Competitive adult pay rate with opportunities for growth.
Your Key Responsibilities:
* Deliver exceptional customer service and sales support through active listening, empathy, and solution-focused communication.
* Process transactions accurately and efficiently, maintaining high levels of productivity.
* Promote our products and services through up-selling and cross-selling, exceeding sales targets.
* Assist customers with mail lodgements and associate costs, ensuring seamless transactions.
* Build rewarding relationships with customers through personalized service and loyalty programs.
About You:
* You are friendly, enthusiastic, and reliable, with experience in customer service and/or cash handling.
* You are passionate about delivering exceptional customer experiences, consistently meeting or exceeding expectations.
* You possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Benefits and Recognition
* We invest in your growth and development through ongoing training and career opportunities.
* We prioritize your personal wellbeing and recognize your contributions to our success.
* We foster a culture of inclusivity, empowerment, and safety, where everyone feels valued and respected.
Join Our Team Today