Join Our Team as a Casual Receptionist at My FootDr Thuringowa!
What's In It for You?
* Enjoy Healthia Group Employee Discounts – up to 30% off all services and products, including podiatry, Pilates, strength classes, physiotherapy & footwear!
* Access a range of gyms, swimming pools, and health centres across Australia at discounted rates for you and your family with Fitness Passport.
* Access formal career development pathways, advanced clinical and leadership training, and extensive professional development opportunities through Healthia's network.
* Work with a passionate team that genuinely cares about your success.
* Work in a modern clinic with a focus on holistic patient care.
The Role
My FootDr Thuringowa is seeking a friendly and experienced Receptionist to join our Podiatry clinic team on a casual basis. We expect that our staff are enthusiastic and driven in their pursuit of knowledge and development.
The role is ideally suited to someone with a "can do" attitude, a background in administration and someone who is process driven. There are endless development opportunities for the right person!
Your key responsibilities include but are not limited to:
* Customer Service: Providing a warm and welcoming environment for all patients, ensuring a positive experience from the moment they enter the clinic.
* Appointment Management: Efficiently managing patient bookings, cancellations, and follow-up appointments.
* Footwear Fitting and Sales: Assisting customers with fitting and purchasing footwear, ensuring they receive the best possible advice and products.
* Sterilisation of Instruments: Ensuring all podiatry instruments are properly sterilised and maintained according to our stringent hygiene standards.
* Podiatrist Assistance: Providing assistance to podiatrists as needed, ensuring smooth clinic operations.
* Administrative Duties: Managing patient records, handling billing and payments, and performing general administrative tasks.
What We're Looking For
Ideally, we'd like someone with allied health or medical reception experience, but a positive attitude is by far the most important! We'd love to hear from those people who want to work in a dynamic and rapid‐paced team environment, and who are confident in meeting deadlines and working to achieve team‐based goals.
Ideal Candidates
* Excellent communication skills, both written and verbal (including phone manner).
* Self‐motivated team player with a "can do" attitude and skilled presentation.
* Proficient use of Microsoft suite.
* A passion for excellent customer service.
* Ability to work under pressure and multi‐task with high attention to detail.
* Previous experience within Allied Health reception and patient care is highly regarded.
About Us
My FootDr is part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. We believe that better health leads to better lives, supporting our people to be the best they can be through education, mentorship, innovative technology and career pathways.
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