System Support Professional
We are seeking a skilled System Support Professional to support the Battlespace Communication System (BCS) Program in Brisbane. As part of our dynamic team, you will identify, diagnose and resolve operational issues with the BCS, working collaboratively with ADF system users.
The ideal candidate will have strong problem-solving and interpersonal skills, with 5-10 years of experience within a Defence or technical environment. You will be responsible for monitoring product operational performance, providing technical expertise and guidance to ADF BCS users, and serving as the key point of contact for system developers across all ranks.
About the Role
* Identify, diagnose and resolve operational issues with the BCS
* Monitor product operational performance and maintenance activities
* Provide technical expertise and guidance to ADF BCS users
* Liaise between ADF BCS users and system developers
* Serve as the key point of contact for system developers across all ranks
Required Skills and Qualifications
* Qualifications in Information Technology / Telecommunications or equivalent
* 5-10 years experience within a Defence or technical environment
* Strong problem solving and interpersonal skills
About Our Organization
We are shaping the future of aerospace and delivering some of Australia's most important programs for the Australian Defence Force. We offer a unique culture that maintains flexibility and fun, with a collaborative, adaptable and outcome-focused team.