Claims Advisor – Commercial Property Claims Team An exciting opportunity is available for a Claims Advisor to join a leading global insurer's Commercial Property Claims Team.
This role provides the chance to manage property claims from start to finish while contributing to the success of a highly respected claims handling team.
Key Responsibilities: Claim Management: Manage a portfolio of property claims from inception to resolution, ensuring accurate data and reserves.
Develop and implement clear strategies for claim resolution, communicating effectively with customers.
Maintain internal diaries for follow-ups, closures, and ensure claims are handled in accordance with best practices.
Make payments as necessary to settle and close files efficiently.
Ensure claims are managed within required service levels to meet customer expectations.
Adhere to industry standards and guidelines, including GICOP and CAT GiCoP requirements.
Maintain high internal Quality Assurance standards.
Address and resolve complaints using the company's disputes framework.
Manage claims under the Large Loss handling framework.
Team Support: Provide support to the wider Property Claims Team, particularly during high-demand periods such as storms and catastrophes, and cover for colleagues during periods of leave or illness.
Authorise peer payments and referrals within the claims handling framework.
Manage phone lines during surge phone periods.
Other Responsibilities: Complete mandatory training and attend meetings/workshops as required.
Liaise with key stakeholders, including Assessors, Hydrologists, Builders, and Solicitors.
Some travel may be required for site visits.
Benefits: Work with a leading global insurer known for its excellent claims handling reputation.
Hybrid working model – 3 days a week in the office with outstanding facilities.
Potential opportunities for career growth and development.
A supportive work environment focused on employee development and success.
Why Join?
This is a fantastic opportunity to advance your career with a respected player in the insurance industry.
Our client is committed to supporting the development of its employees and provides a dynamic, supportive environment for growth.
How to Apply: If you are ready to take the next step in your career and make a meaningful impact in claims management, apply now