About NECS
NECS is a private medical practice composed of 18 Oncologists and hematologists. Serving the State and region from 5 different locations in Maine and New Hampshire. NECS is committed to achieving the best outcome and providing unmatched support in all areas for every patient. Nationally recognized as 1 of 10 Oncology Medical Homes in the Nation. NECS brings together top clinicians, researchers, and dedicated medical professionals, clinical and non-clinical to create the best possible experience for our patients.
Position Overview
NECS is currently seeking a full-time Remote Monday- Friday Billing Specialist-Collections Specialists to join our professional billing team. The Billing Specialist-Collections Specialist is responsible for collecting patient balances in the form of payment plans, patient reach out, billing statements, and the collections process.
Essential Duties and Responsibilities
* Review, monitor, and manage patient account balances to ensure timely resolution of outstanding patients balances.
* Completes collections outreach, contacting patients by phone, letter and electronic communications to collect outstanding balances in a professional, compassionate, and compliant manner.
* Negotiate and set up patient payment plans in alignment with NECS policy and regulatory requirements.
* Collaborate with the eligibility, billing, and front-end teams in insurance and demographic verification to confirm coverage and contact information to prevent and resolve discrepancies contributing to patient balances.
* Document all patient interactions and collection efforts in the billing system/HER in a clear, complete, and compliant manner.
* Track collection activity and progress toward monthly/quarterly collection goals; communicate status reports as requested.
* Provide a high level of service to patients and families by responding promptly to billing questions, investigating concerns, and ensuring issues are resolved to the patient level or understanding when possible.
* Draft, issue, and track settlement offer letters for eligible patient balances, ensuring accuracy, compliance with NECS policies, and proper documentation of patient acceptance.
Location Requirements
* Must live within an hour driving distance to one of our clinics
Benefits
New England Cancer Specialists offers competitive pay and benefits to our employees. Benefits include medical, prescription, dental, and vision insurances. Short Term and Long Term disability insurances. Tuition reimbursement. Generous Paid Time Off. Company paid holidays. Paid membership to professional organizations.
Professional Development
We support and encourage employees to continue their education. Employees may attend in-services, seminars, professional conventions or postgraduate seminars (CME Events), as well as participating in professional societies so far as is reasonable and practical. The Practice is committed to helping professionals maintain their certifications by providing them with opportunities to earn Continuing Education, which may include reimbursement for tuition costs and examination fees; and time off for continuing education and exams.
Travel: Rare
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