About the Company Davidson Recruitment is a preferred supplier for the Government sector and have strong partnerships within Local, State and Federal Government. We currently have an opportunity for an experienced Business Support Officer to commence a contract in Toowoomba. About the Role As a Customer Service and Administrative Assistant, you will play a crucial role in ensuring efficient operations and high standards of service delivery to our valued customers. You will be responsible for a range of tasks aimed at maintaining smooth communication channels, managing administrative functions, and contributing positively to our team culture. Key Responsibilities Maintain accuracy in compiling documents, reports, and updating records and systems Monitor and manage internal and external correspondence, telephone calls, and ensure timely responses Develop and maintain procedures, manuals, and registers to improve processes. Undertake general administration functions as required About You Proficiency in Microsoft Excel is mandatory Experience with computer applications Strong typing skills with good accuracy and attention to detail Ability to work independently and as part of a team Capability to work under pressure and meet timeframes Comfortable working with numbers The Benefits Above Award hourly rate State Government contract Career growth