HPE Aruba APJ Delivery ManagerThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career, our culture will embrace you. Open up opportunities with HPE.Job Description:The HPE Aruba APJ Delivery Manager is responsible for growing and driving related professional services revenue for the region and ensuring projects are delivered with high customer satisfaction. Your primary role will be to help sell and deliver high-quality networking professional services, working with Account Executives to identify, drive, and close new opportunities. You will understand customer business outcomes and guide project teams through pursuit and execution of large projects. You will also work to ensure high customer renewal rates through service delivery excellence.Your Key Responsibilities:Meet & exceed professional services bookings and revenue objectives.Ensure customers are consistently delighted with service delivery.Scope and estimate projects, prepare proposals, and negotiate service contracts.Communicate the value of HPE Aruba delivery services to customer leaders.Maintain and manage services forecast; ensure streamlined communication with customers and internal teams.Support sales teams through collaboration with regional and area leaders.Drive resolution of delivery challenges, address resource issues, and manage expectations.Develop, mentor, and coach professional services teams.Expand HPE Aruba Services presence and impact regionally.Understand customer needs at local, regional, and global levels to inform delivery requirements and strategic planning.Develop strategies and processes for performance metrics, escalation, change management, and communication.Own expense and cost targets for service delivery, implementing controls.Identify revenue growth opportunities and support pursuit activities.About You:Proven success in meeting/exceeding professional services revenue goals and managing technical customer-facing resources.Minimum five years’ experience leading a technology-focused professional services practice.Ability to build and manage diverse, cross-cultural teams for effective support.Experience managing business and contract lifecycle for Professional Services and networking offerings.Expertise in delivery methodologies and strong project management skills.Ability to present effectively to both technical and business audiences, in person or virtually.Highly organized with experience leading organizational growth and maturity.Strong written and verbal communication skills.BA/BS in a technical discipline is desirable.Additional Skills:Accountability, Action Planning, Active Learning, Active Listening, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis, Design Thinking, Empathy, Follow-Through, Growth Mindset, Managing Ambiguity, and more.What We Can Offer You:Health & Wellbeing: Comprehensive benefits supporting physical, financial, and emotional health.Personal & Professional Development: Programs to help you reach career goals, whether deepening expertise or shifting divisions.Unconditional Inclusion: An inclusive environment valuing individual differences, with flexibility to manage work and personal needs.Let's Stay Connected:Follow @HPECareers on Instagram for updates on people, culture, and tech at HPE.Job Details:Job: ServicesJob Level: Manager_2HPE is an Equal Employment Opportunity employer. We do not discriminate based on race, gender, or other protected categories. Our decisions are based on qualifications, merit, and business need. We aim for a diverse, inclusive team that reflects our customers and fosters innovation.HPE is an EEO Protected Veteran/Disability Employer.HPE complies with all applicable laws regarding employer use of arrest and conviction records, considering qualified applicants with criminal histories.About the companyThe Hewlett Packard Enterprise Company is an American multinational enterprise IT company, founded on November 1, 2015, after splitting from Hewlett-Packard, based in San Jose, California.
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