Overview
Lifeguard/Customer Service Officer at Lakes Entrance Aquadome – Casual 7080
Work on a 7-day roster, including mornings, evenings and weekends. This role combines lifeguarding, reception and customer service tasks. The position is casual with variable hours and offers a mix of aquatic oversight and front-desk responsibilities.
What You’ll Take On
- Supervise pool patrons to ensure a safe and enjoyable environment.
- Provide a high level of customer service at reception and over the telephone.
- Participate in daily customer service operations and related activities.
We’re East Gippsland Shire Council, managing local recreation facilities to provide safe and enjoyable places for exercise and play. This role supports the community by delivering quality service and safety in the Aquadome.
We’re Looking For Someone Who Can
- Deliver friendly, helpful customer service and handle conflicts calmly and respectfully.
- Maintain a neat and professional appearance while on duty.
- Understand and use point-of-sale systems with knowledge of club membership processes.
- Work well as part of a team, follow policies and procedures, and support a positive workplace environment.
You Must Have The Following Qualifications/Licenses
- Employee Working with Children Check
- First Aid and CPR
- Current Pool Lifeguard certificate
- Please upload these to the documents section when you apply
Applicants must be at least 16 years old and legally able to work in Australia.
Why You’ll Love Working At The Aquadome
- Fun and supportive working environment.
- Discounted membership to recreation facilities.
- Great opportunities for training and professional development.
- Flexible hours (mornings, days, evenings and weekend shifts).
- Work-life balance close to beaches, mountains, parks and lakes.
- Employee Assistance Program and Social Club.
To Apply
- A cover letter outlining why you want to be a Lifeguard/Customer Service Officer at the Aquadome and what you would bring to the role.
- A current resume with personal details, education, qualifications and work experience.
Applications close at 11:59pm on 21 September 2025.
Contact for More Information
Questions? For a confidential discussion about the position or to learn more, please contact Matt Tyter, Aquatic Operations Team Leader or Grace Prior, Customer Experience Team Leader on .
East Gippsland Shire Council is committed to being a diverse and inclusive organisation and supports flexible and accessible working arrangements for all, including people with a disability, Aboriginal and Torres Strait Islander people, LGBTQIA+ individuals, and people of diverse cultural and linguistic backgrounds.
East Gippsland Shire Council is committed to upholding the Child Safe Standards and has zero tolerance for child abuse and harm.
EGSC vacancy PD 7080 – Lifeguard/Customer Service Officer.
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