Clinical Administrator Role Overview
This is a unique opportunity for an ambitious and dedicated professional to join our hearing clinic team.
The successful candidate will be responsible for managing the day-to-day operations of our clinics, providing administrative support to our clinicians (Audiologists/Audiometrists), and learning to use various software applications.
* Deliver exceptional service to clients
* Schedule and confirm appointments
* Manage clinic operations
* Develop software skills
Key Skills and Qualifications
* Passion for delivering excellent client experiences
* Strong communication and listening skills
* Resilience, self-motivation, and energy
* Excellent organisational and time management skills
* Able to work independently and effectively in a team
* Focused on achieving outstanding results and best possible outcomes
* Intermediate computer skills
* Interest in learning about hearing aid features and basic repair/maintenance
* Prior customer service/admin experience desirable
Benefits and Advantages
* Competitive remuneration package with performance bonuses
* Salary packaging options
* Paid parental leave
* Uniform allowance
* Access to discounts from over 500 retailers via the Employee Enrichment Hub
* Generous employee discounts on Sonova products
* Online wellbeing centre and Employee Assistance Program
* Access to the LinkedIn Learning Platform
* Opportunity to grow and develop in your role and beyond
* Part of a values-driven and people-centred culture
* Dynamic and supportive team with a company at the forefront of innovation
* Genuinely rewarding role with purpose and meaning
This opportunity offers the chance to make a real difference in people's lives and contribute to our mission of helping individuals enjoy a better hearing experience.