We are seeking an enthusiastic and dedicated team member to join our dynamic retail environment.
As a key contributor, you will be responsible for delivering exceptional customer experiences, providing expert advice on pet care and products, and achieving sales targets.
To succeed in this role, you will need to possess a genuine passion for animals, excellent interpersonal skills, and the ability to work effectively as part of a team.
The ideal candidate will have experience in a similar retail environment, demonstrated drive to achieve sales targets, and strong physical abilities to handle products up to 20kg.
In return, we offer a fun and supportive culture, opportunities for growth and development, and the chance to make a real difference in the lives of pets and their owners.
If you are a motivated and compassionate individual who is passionate about providing outstanding customer service, we encourage you to apply for this exciting opportunity.
About the Role
* Key Responsibilities:
o Provide exceptional customer service, ensuring memorable and meaningful interactions with customers.
o Offer expert advice on pet care and products, inspiring and educating customers to make informed purchasing decisions.
o Complete sales transactions efficiently and effectively, aiming to reach set store sales goals.
o Work collaboratively with colleagues to maintain a high standard of store presentation, ensuring all stock is displayed attractively.
o Stay up-to-date with the latest pet care knowledge, products, and services, using this expertise to drive sales and customer engagement.
o Contribute to a positive and inclusive team culture, fostering a fun and supportive work environment.
o Maintain a strong safety focus, promoting a culture of safety within the team.
What We Need
* A genuine passion for animals and a commitment to delivering exceptional customer service.
* Experience in a similar retail environment, with a proven track record of success.
* Demonstrated drive to achieve sales targets and exceed expectations.
* Strong interpersonal skills, with the ability to build relationships and rapport with customers and colleagues.
* Physical fitness, with the ability to lift products up to 20kg.
* Flexibility to work weekends and public holidays.
About Us
We are a diverse and inclusive organisation, committed to providing equal opportunities for all. We welcome applications from individuals who share our values and are passionate about making a difference in the lives of pets and their owners.