Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business‐critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‐signature and contract lifecycle management (CLM).
What You'll Do
We are seeking a dynamic and results‐oriented Executive Assistant to provide high‐quality administrative support to two Senior Directors within the APJ organisation: 1. Senior Director, Solutions Consulting, APJ and 2. Senior Director, Marketing, APJ. The role ensures the smooth running of administrative matters across the region through a dedicated one‐on‐one working relationship. You will serve as a liaison to the Executives and their teams, coordinating outreach, supporting external relations, and overseeing special projects. The ideal candidate enjoys working creatively in a fast‐paced, entrepreneurial environment while exercising good judgment across diverse situations. This hands‐on position requires strong communication skills, professionalism, and the ability to maintain a balance among multiple priorities with great attention to detail.
Responsibilities
* Plan, set and manage the operating cadence of meetings for both executives
* Proactive management of executive diaries, to‐do lists including anticipating and managing issues to help manage executive workloads
* Ensure briefing documents and presentations are well prepared in advance for all executive meetings
* Ensure executives are across upcoming meetings, agendas and support material, setting up briefing calls in advance to ensure the executives are fully prepared prior to the meeting and has clear objectives
* If travelling, ensuring all visas and travel arrangements and briefing documents are aligned and confirmed
* Research, prioritise and follow‐up on incoming issues and concerns addressed to the executives including confidential/sensitive issues and determine appropriate course of action, referral or response
* Liaise and develop relationships with internal and external stakeholders across the APJ business with the right maturity, positivity, gravitas and influence
* Project manage APJ strategic projects and priorities, ensuring these are on track
* Produce high quality documents, presentations and announcements including presentations, corporate announcements (with DocuSign's Comms team) and internal announcements
* Expense and travel management
* Manage onboarding of current AVPs and VPs
* Organise APJ, Sales and Customer Success team meetings together with relevant internal webinars as required
* Adhoc duties as directed by Management
QualificationsBasic
* 8+ years of experience supporting Executives or Leaders within a high growth organization
Preferred
* Bachelor's or associate degree
* Experience working for a SaaS Software company
* A seasoned, experienced professional with a full understanding of their Executives priorities and the ability to prioritise holistically to fulfill leadership directives and to execute with an inclusive and global mindset
* Experience managing complex calendar(s) across multiple time zones with the ability to successfully prioritise competing high‐priority requests based on Executives' needs
* Experience in project management, particularly influencing and demonstrating effective stakeholder management across different regions and cultures
* Strong awareness and proven experience working across Australian, Japanese and Asian cultures / regions
* Ability to demonstrate Docusign values in everything that is carried out
* Strong ability to build the brand of the executives and to create solid internal relationships and rapport particularly with the leadership team
* Ability to foster positive working relationships at senior levels of Docusign in addition to building a network of EAs across customers and partners
* Ability to apply strong business acumen in prioritising and communicating tasks to the Executive's direct reports
* Demonstrated proactive approaches to problem‐solving with strong decision‐making capability
* Forward‐looking thinker, who actively seeks opportunities and proposes solutions
* Experience in tracking KPIs and monitoring progress against strategic initiatives
* Proven written and verbal communication skills with high attention to detail
* Ability to maintain confidentiality and practice discretion in everyday work
Job Designation
Hybrid: Employee divides their time between in‐office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‐office expectation)
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.
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