Gallagher is a global leader in insurance broking, risk management and consulting. With over 53,000 employees worldwide across more than 130 countries, we have a global reach with a local presence.
Key Responsibilities
* Develop strategic relationships with key clients to drive business growth and deliver value-added solutions.
* BUILD AND MAINTAIN MEANINGFUL WORKING RELATIONSHIPS WITH CLIENTS AND UNDERWRITERS TO DRIVE BUSINESS GROWTH AND DELIVER VALUE-ADDED SOLUTIONS.
* Maintain awareness of all large and potentially complicated claim-related matters and assist claims personnel in negotiating equitable claims settlements on behalf of clients.
* Identify and meet client needs by taking a proactive approach to all aspects of account management and service delivery to clients.
* Implement account retention and defense strategies to drive long-term business growth.
* Investigate and pursue new business opportunities to expand the client base.
* Collaborate with branch network and insurers to deliver solutions and outcomes designed to meet client needs.
* Assist and initiate preparation, implementation, management and achievement of business plans, budgets and goals.
* Manage debtor accounts effectively.
* E nsure compliance with financial services reform act and other relevant legislation.
* Promote Gallagher insurance, financial services and premium funding products, cross-selling Gallagher products when opportunities arise through contact with clients.
* Demonstrate ethical and professional standards and practice in all circumstances to uphold Gallagher's reputation and brand, demonstrating The Gallagher Way & Values.
* Drive operational and process changes for efficient client delivery.
Requirements
* Experience in a similar role in insurance, banking and finance.
* Ability to work in high volume and high-paced environment.
* Tier 1 - Insurance Broking qualification or willingness to complete (company supported).
* Problem-solving skills.
We offer great benefits and career development opportunities, including tuition assistance, career development and training to build a personalized career pathway, wellbeing offerings, employee assistance program, additional weeks lifestyle leave, Gallagher Rewards for discounts at major retailers, Employee Stock Purchase Plan to invest in the company's growth potential, paid volunteering days, and salary-sacrificed superannuation options.