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Customer services officer

Darwin
-ee45-4422-98f6-d47227478039
Customer Services agent
USD 42,736 - USD 46,910 a year
Posted: 29 November
Offer description

Located in Jabiru, NT - 2.5 hours from Darwin on a stunning, scenic drive.




About our region


West Arnhem Regional Council covers almost 50,000 km² of stunning outback, wetlands and coastline in western Arnhem Land, with world‑class fishing, waterfalls and cultural sites on your doorstep.

More than two thirds of our 6,000+ residents are Aboriginal Australians, living across vibrant towns, communities and outstations, and Council delivers services to five communities across five wards, all close to popular tourist destinations including Kakadu.


About the role


Be the friendly face of Council in Jabiru, welcoming locals and visitors, solving enquiries with a smile and keeping the office running smoothly at the heart of the community.

You will provide high‑quality customer service at the front counter, on the phone and via email, support the team with day‑to‑day admin, records and data entry, and help coordinate facility hire, uniforms, keys and other essentials that keep services ticking over.

You will also play a key role in maintaining a safe, well‑presented office environment and supporting workplace health and safety for staff and visitors


About you

* A people‑person with strong customer service skills who enjoys helping others in a busy front‑line role.
* Confident with general office admin, Microsoft Office (Outlook, Word, Excel) and happy to learn new systems.
* Organised, accurate and comfortable handling cash, receipting and balancing monies.


What We Offer:

* Total remuneration package: $77,952 – $83,901 (including base salary $68,368 – $73,585).
* 6 weeks annual leave, 17.5% leave loading and superannuation.
* Remote locality allowance, basic furnished accommodation with subsidised low rent and relocation assistance.
* Free uniforms, employee assistance program, study assistance and loads of community events and organised sports.
* Access to pool and gym for you and your family, free community fitness classes and after‑school kids' activities.
* One‑minute drive from work to home, big‑screen movie nights and 50,000 km² of spectacular outback to explore in your downtime.


Ready to Apply?


Click "Apply.", register with seek and then you will be re-directed to our website


OR


Visit direct to our West Arnhem Regional Council website and submit your application

Should you require further assistance, please call

If you are an Australian or New Zealand Citizen, or have unrestricted work rights in

Australia, please apply through our website.

Indigenous candidates are strongly encouraged to apply

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