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Business operations lead

Perth
St Bart's
Posted: 26 August
Offer description

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If you're someone who thrives on structure, loves creating order out of complexity, and gets genuine satisfaction from seeing systems and processes working at their best, this could be the perfect next step in your career.

In this role, you'll report into the Home Care Manager, providing support and strengthening the day-to-day operations of our Home Care program. You'll be the go-to person for keeping schedules running smoothly, overseeing business processes, and making sure we're meeting compliance requirements, while preparing for sector changes ahead. From leading our scheduling team to refining workflows and supporting continuous improvement, your work will help ensure older people in our community receive the high-quality, coordinated care they deserve.

A day on the job will see you:

Lead the daily operations of the Home Care program, driving efficiency and service quality

Manage, mentor and support scheduling staff to ensure smooth workflows and clear performance goals

Oversee financial processes, including supplier coordination and client reimbursements

Monitor KPIs and implement improvements to boost operational effectiveness

Ensure compliance with aged care standards, support reform readiness, and manage feedback processes

You will love this role if you have:

Experience in a similar operational or business support role

Previous experience in the aged care sector with strong knowledge of aged care regulations and quality standards

Proficient in Microsoft Office and client managements systems, understanding of rostering with good data and reporting skills

Excellent communication, interpersonal and relationship building skills

Strong decision-making, problem solving and time management skills

What's in it for you?

Pay: Competitive salary, plus NFP salary packaging giving you the potential to gain $15,900 in tax benefits

Leave: 23 days annual leave, that's 3 days more thanthe standard 4 weeks (pro rata and based on hours worked)

Perks: Trendy workwear, lots of social activities, expand your experience by joining a consultation committee, interact with the people we exist to support

Hours: 30.4 hours per week. Your choice of 4 days per week.

Career development: Training, accessible leaders, growth and advancement opportunities

Culture: Exceptional workplace culture – we work hard and have fun while we do it

About Us

For 60 years, St Bart's has supported people experiencing homelessness and severe and persistent mental health issues as they rebuild their lives. We started as a small homeless shelter for men and have grown into a progressive and inclusive organisation providing support to hundreds of Western Australian men, women and families across four key service areas. Our goal is to provide safe, supported accommodation and services to people who need it the most, regardless of background, age, gender or ethnicity.

St Bart's is an equal opportunity employer which values diversity and inclusion. We encourage applicants from all walks of life.

Submit your resume and cover letter using the prompts. Interviews will commence as soon as we see a resume we love.

Applications close: Sunday, 8 August 2025

At St Bart's, we uphold our values of Commitment, Curiosity, Compassion, and Collaboration. If you identify with our values, you might just be our next awesome team member


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