Job Description:
We are seeking a highly motivated and customer-focused professional to handle customer service inquiries, account management, and administrative tasks. The ideal candidate will have experience in customer-facing roles or administration, with strong communication and technical skills.
Key Responsibilities:
* Handle incoming customer calls, correspondence, and enquiries
* Manage all aspects of customer accounts, including orders, payments, and queries
* Process new customer accounts, set up stock level records, and perform daily tasks
* Reconcile cylinder contractor work and update customer accounts
Requirements:
* 2-3 years experience in customer-facing or administrative roles
* Excellent written and verbal communication skills
* Strong email etiquette and intermediate Microsoft office skills
* Technically confident, with the ability to learn new systems quickly
What We Offer:
A dynamic and supportive work environment with opportunities for growth and development.
This is an exciting opportunity for a motivated and skilled individual to join our team and contribute to our success.