Lead Customer Experience Team
Achieve business success by managing a dynamic team, leading the retail operation and delivering an exceptional customer experience.
This leadership role focuses on developing your skills in inventory management, staff engagement, and visual merchandising to drive sales growth. Collaborate with senior leaders to define strategic objectives, maintain store standards, and implement company initiatives.
As a seasoned leader, you will be responsible for promoting a positive work environment, fostering employee development, and creating opportunities for professional growth. This is an exciting opportunity to take your retail career to the next level and make a lasting impact on our customers' shopping experience.
* Proven experience in fast-paced retail environments with strong knowledge of operational processes.
* Ability to manage payroll, rostering, and liquor inventory management effectively.
* Excellent communication and interpersonal skills to engage teams and build relationships.
* Current RSA certification or willingness to obtain one if not already held.
About The Role
At Coles Group, we are committed to creating a welcoming culture where everyone feels valued and respected. As a key member of our team, you will play a critical role in driving sales growth, improving customer satisfaction, and ensuring operational excellence.
We believe that our people are at the heart of our business success. We offer a competitive compensation package, training and development opportunities, and a supportive work environment that encourages collaboration and open communication.
If you are a motivated and results-driven leader who shares our passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.