About This Role
We are seeking a skilled and friendly professional to join our front desk team as a medical receptionist. As the first point of contact for patients, you will play a crucial role in delivering exceptional customer service and ensuring a positive experience for all visitors.
Key Responsibilities:
* Provide top-notch customer service and respond to patient inquiries with empathy and professionalism.
* Efficiently manage appointments, including scheduling and rescheduling procedures, and communicate effectively with patients and healthcare staff.
* Develop strong relationships with patients, colleagues, and referrers through excellent communication and interpersonal skills.
Requirements:
* Demonstrated ability to work in a fast-paced environment with multiple priorities and deadlines.
* Excellent customer service experience, preferably in a healthcare setting.
* Flexible and adaptable with a willingness to learn and take on new challenges.
* Strong communication and collaboration skills, with the ability to work effectively in a team environment.
LIFE AT OUR ORGANIZATION
Career Opportunities
We offer competitive remuneration packages and opportunities for career growth and development.
Professional Development
We provide comprehensive induction training and ongoing development opportunities to help you excel in your role.
Diversity and Inclusion
We value diversity and inclusion and welcome applicants from diverse backgrounds.