Floater Clinic Coordinator is a full-time role where you will support our clinics across the Gold Coast region. Your responsibilities will include greeting and assisting clients with empathy, professionalism, and warmth. You will also be required to manage appointment bookings and handle phone/email enquiries. Additionally, you will support Audiologists and Hearing Technicians with clinic administration and coordination. You must ensure accurate records, manage stock, and maintain clinic readiness.
Key Responsibilities
* Travel between clinics in the Gold Coast region, supporting front-of-house and clinic operations
* Greet and assist clients with empathy, professionalism, and warmth
* Manage appointment bookings and handle phone/email enquiries
* Support Audiologists and Hearing Technicians with clinic administration and coordination
* Ensure accurate records, manage stock, and maintain clinic readiness
Requirements
* Previous experience in customer service or sales (ideally in retail, pharmacy, healthcare, or hearing care)
* Confidence and empathy when supporting older clients
* Great communication skills and a team-focused attitude
* Flexibility, strong organisation skills, and reliability—especially when travelling between clinics
* Computer literacy and attention to detail
* HSC or TAFE qualification (or equivalent)
What's In It For You?
* Permanent full-time role with stable, global company backing
* Performance-based incentives
* Access to My Rewards – discounts at 300+ Australian retailers
* Employee Assistance Program (EAP)
* Birthday and Christmas gifts
Our Values At Audika, we're proud of our inclusive, supportive culture built on shared values:
* We create trust – with clients and each other
* We are team players – we collaborate and care
* We create innovative solutions – always improving
* We apply a can-do attitude – in everything we do