Transforming Digital Experiences
The role of Solution Architect is pivotal in shaping the digital landscape. As a trusted advisor to technologists, developers, and product teams, you will play a crucial part in helping visionary brands turn ideas into scalable digital experiences.
Key Responsibilities
* Create and deliver technical enablement on product platform features to customers, providing consultative advice and recommendations on specific implementation use cases
* Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions
* Keep abreast of Contentful product developments and synthesize these into best practices, workshops, and enablement materials for our customers
* Create prototypes or code examples to facilitate customer onboarding and to support projects
* Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends
* Continuously seek, synthesize, and communicate customer product feedback to our Product Management, Engineering, and Marketing teams
* Support engagement managers on quoting and scoping of SOWs
* Partner with Sales, Customer Success Managers, and Solution Engineers to ensure a successful customer experience with Contentful
* Continuously improve your professional skills through activities such as training, reading, and seeking mentorship from others
Requirements
* Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience
* 5+ years in a customer-facing Solution Architect, Technical Consultant, or Implementation Consultant role
* Proven expertise with API-first, composable content platforms; experience with legacy CMS platforms a plus
* Strong understanding of composable/MACH principles, headless CMS architecture, and best practices for building content-driven applications
* Professional experience designing or implementing microservices-based architectures and transitioning away from monolithic systems
* Hands-on proficiency with modern web technologies, such as React/Next.js, Vue, Angular, REST and GraphQL APIs, and cloud-based microservices
* Developer-level skills in at least one programming language
* Familiarity with web rendering approaches and modern frameworks
* Experience with commerce and marketing technology platforms, as well as personalization, experimentation, and analytics tools
* Strong presentation, interpersonal, and facilitation skills
* Experience creating and delivering both in-person and virtual workshops, training, or educational content
* Well-organized, with the ability to manage multiple concurrent projects, meet tight deadlines, and thrive in a fast-paced environment
What We Offer
* Join an ambitious tech company reshaping the way people build digital experiences
* Healthcare packages and time off programs are available through Remote.com or your contracting agency
* Full-time employees receive Stock Options for the opportunity to share in the success of our company
* A personal education budget to improve your skills and grow in your career
* Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities
* An annual wellbeing stipend to care for your physical, financial, or emotional health
* A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
* New hire office equipment stipend for hybrid or distributed employees
We celebrate diversity and inclusion, and we strive to create an inclusive environment that empowers our employees. Everyone is welcome here.