We are seeking a Practice Manager to lead the day-to-day operations of a specialist clinic on the Sunshine Coast. This role will suit someone who is confident, approachable and experienced in leading a small team, ensuring the practice runs efficiently and patients receive an outstanding experience from the moment they walk through the door.
Our client's vision is clear:
"We see the person, not just the picture. We can't always change the outcome, but we can shape the journey by making it a positive, meaningful, and supported experience."
This is a role for someone who values ownership, consistency, and genuine care.
The ideal person will bring:
1. Exceptional leadership skills – you create a positive culture, support staff, and bring out the best in others.
2. A patient-first mindset – you understand that the experience matters as much as the clinical outcome, and you set the standard for compassionate, person-centred service.
About the Role
In this hands-on role, you'll be responsible for:
* Managing the day-to-day of the reception team
* Supporting reception and clinical staff
* Overseeing appointment scheduling, billing and Medicare processes
* Ensuring the practice remains compliant with relevant standards and policies
* Liaising with patients and providing exceptional service
This role does not involve managing large teams or strategic high-level operations. It's ideal for someone who wants to be the backbone of a well-run practice.
About You
You will bring:
* Experience working in a medical practice, allied health clinic, or hospital environment
* Strong understanding of Medicare billing / practice management systems (e.g., What systems)
* A calm and professional approach with excellent communication skills
* Strong organisational skills and attention to detail
If you are a supportive leader who takes pride in creating a well-run, welcoming practice environment, we would love to hear from you.
Apply today and help shape a positive experience for every patient who walks through the door.