Customer Service and Sales Consultant Role
This is an opportunity to work in a leading telecommunications company, where you'll have the chance to make a meaningful impact by bringing our purpose to life: building a connected future so everyone can thrive.
* Deliver exceptional customer experiences, helping customers find the right products and services to suit their needs.
* Be the go-to tech expert, staying up-to-date with the latest gadgets and services, and offering informed guidance and solutions.
* Achieve and excel, using consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and contribute, working closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Key Responsibilities:
The successful candidate will be passionate about delivering exceptional customer experiences, empowering customers through outstanding customer service, and providing an exceptional in-store customer journey. The role involves delivering high-quality customer interactions, resolving issues efficiently, and maintaining a positive store atmosphere.
What We Offer:
* Annual fixed remuneration of $64,000 per year, with junior rates applying for those under 20 years of age.
* Penalty rates for weekday hours worked after 6 PM, Saturday, Sunday, and public holidays.
* 12% superannuation included.
* Generous discounts on Telstra services and exclusive offers with over 240 brands and partners.
* Leave options, including 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to 4 weeks of additional leave.
* Training and career growth opportunities, including access to over 17,000 learning programs with LinkedIn Learning, and the Future Ready program designed to build on your skills and prepare you for your next step.
* Flexibility, including flexible working hours and a supportive approach to parental leave.
* Recognition and rewards, including monthly performance rewards and a range of recognition programs to celebrate your success.
* An inclusive culture, where everyone's unique perspective is valued and respected.