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Modern workplace engineer, associate level

Canberra
DIGITAL61 PTY. LTD.
Posted: 16 July
Offer description

Modern Workplace Engineer. Physically based in Canberra.

Due to the nature of our clients, this role is open to Australian citizens with a minimum of a Baseline security clearance.

About the role:-

As a Modern Workplace Engineer at Digital61, you are to provide high quality development, design, implementation, and documentation of technical solutions to meet the scope of client requirements.

* Operate in a hybrid platform environment with on-premises platform and Azure Cloud.
* Enable change to help customers transition to Azure Cloud for relevant components of the architectural roadmap.
* Work with our customers to develop and implement modern workplace components including modern desktop SOE and utilise the Microsoft365 components for collaboration and productivity, including SharePoint, Teams, Power Platform.
* Routinely operates in a multi-faceted customer environment, providing advice, guidance, and technical implementation capabilities across multiple customers in their area of knowledge and expertise.
* Be committed to customer satisfaction, accountability, ownership, and unwavering customer focus.
* Communicate the values of Digital61 services in a way that resonates with all levels of the customer’s organisation.
* Explain the Digital61 value proposition to external people and organisations that would benefit from the deployment of services or solutions they have previously provided.

Tech Stack:

* Broad knowledge of Microsoft cloud offerings (Exchange, Azure, Entra, Purview, Intune, Teams - rapidly learning about Copilot/Copilot Studio administration)
* Focus on Intune device management/troubleshooting (Enrolment/configuration of Windows/Android/iOS devices, app packaging/deployment/patching, analytics and reporting on device/app fleet)
* Defender/Endpoint (Device control, CVE investigation and remediation)
* Familiarity with configuring SSO/SCIM for SAAS applications (troubleshooting when the vendors documentation is non-existent)
* Passable knowledge in Powershell, KQL and interacting with code repos (Graph API familiarity is highly valuable in the modern desktop space)
* Passable knowledge in Sharepoint (For CER this is mostly just assisting their Sharepoint admin with ad-hoc connector management/troubleshooting)
* MECM/SCCM (SOE configuration, Task Sequence configuration/management)
* Active Directory and Group Policy (Configuration/Management/Troubleshooting)

Requirements:

* Effective time, workload, and priority management
* Ability to stick to scope of engagement
* Ensure development of robust solutions and customer offerings in area of technical expertise
* Able to communicate and present to stakeholders in an effective manner
* Able to provide clients and internal staff with written documentation
* Analytical and problem-solving skills
* ITIL foundational certification is desirable

Personal attributes:

* analytical and decision-making skills
* problem-solving skills, attention to detail
* the ability to work independently and within a team
* ability to manage multiple tasks in a fast-paced environment

What is in it for you?

* competitive salary / rate
* professional development opportunities.
* diverse and dynamic teams with a supportive and inclusive culture.
* flexible hours
* potential for hybrid work once established capability
* offices in Canberra, Sydney and Brisbane
* a commitment to People & Culture and new team to drive initiatives
* the chance to work with a talented and dedicated team
* involvement in exciting projects with leading-edge technology

About Us

Digital61 are a Cloud first systems and security integrator that is passionate about ensuring our customers are digitally equipped to provide high quality services to Australians.

Our people love working with the latest technology and are excited to collaborate with new starters that share this passion, especially when they can bring a fresh perspective to the way we build solutions for our customers. We are committed to technical development through training, mentoring, and coaching, so regardless of previous technical experience, we strongly encourage you to apply if you have an analytical approach to problem solving and learn best by doing so.

We embody these three principles in the solutions and services which we design, deploy, and manage.

Simplicity

Digital61 meets our customers’ requirements with the simplest, standards-based solutions: simplicity is the key to system management and security.

Mobility

Digital61 assist business to unlock the inherent mobility embedded in cloud: ensuring mobility is deployed in a secure and stable manner, without disruption to existing processes.

Security

Digital61 builds security into all services and solutions: providing accredited IRAP assessors (Infosec Registered Assessors Program) and security analysis capability to all managed services.

As our clients are primarily government, to be eligible for this role, you will need to be an Australian Citizen who holds a Baseline Australian Security Clearance or have the ability to obtain. Applicants that do not meet this requirement will not be considered.

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