We are seeking a highly motivated and dedicated individual to join our customer support team as a Customer Service Representative. This entry-level opportunity will provide you with the chance to develop your skills and build a successful career in customer service.
Key Responsibilities:
* Administration work for the Pre-Site Operations Department
* Delivering exceptional customer service, building and maintaining customer relationships
* Exceed customer expectations by responding to and following up on customer enquiries within nominated timeframes
* Assist with all Customer Support related tasks
* Maintain professional internal and external relationships
* Undertake projects as nominated by the Team Leader/Operations Manager
Benefits:
* Opportunity to work in a dynamic and fast-paced environment
* Ongoing learning and development opportunities to help build your skills and reach your potential
* Genuine opportunities for role progression, along with a competitive salary and salary package
* Attractive housing discounts on award-winning homes
* 24/7 access to confidential support programs including coaching for success and personal/work challenges
* Exclusive building discounts, supplier/trade discounts, and retail discounts through rewards platform
To be successful in this role, you will need:
* A passion for delivering great customer service
* Somewhere between 6 months to 1 year of experience in customer service or administration
* An intermediate level of proficiency in Microsoft Office (Word, Excel, Outlook)
* Strong communication and interpersonal skills
If you have the drive and enthusiasm to succeed in this role, please submit your application now.