The role of Administrative Services Officer is a critical position within our organization, providing vital front-line reception and administrative support to our Mental Health community teams and inpatient units located throughout Ballarat.
We are seeking a highly motivated and experienced professional to join our team, with strong communication and interpersonal skills, able to manage competing priorities in a fast-paced healthcare environment.
The successful candidate will have a minimum of three years' experience in a similar role, and/or completion of Certificate III or IV of Business Administration. They will also be proficient in Microsoft Word, Excel, Outlook, and health information systems, and possess strong customer service skills.
Key responsibilities include:
* Managing reception, phone, and front line enquiries with professionalism
* Maintaining patient information using various software systems
* Compiling correspondence, typing medical reports, and supporting data reporting
* Supporting calendar management, meeting agendas, and room booking
* Auditing and updating data to ensure patient record accuracy
The ideal candidate will contribute to service improvement and admin system efficiency, working collaboratively with our team to enhance services and careers for rural and regional communities.
We offer flexible work arrangements and purchase leave opportunities, salary packaging for living expenses, access to a staff fitness program, and staff rewards and recognition.
About the Role
This is an exciting opportunity to join our dynamic team and make a real difference in the lives of our patients and staff.
What We Offer
In addition to a competitive salary and benefits package, we offer a supportive and inclusive work environment, with opportunities for professional growth and development.