We are looking for a Parts Interpreter who will be the first point of contact for our customers.
This role requires excellent technical knowledge and exceptional customer service skills.
About the Job:
The successful candidate will provide accurate technical parts support to trade, industrial and mining customers.
They will assist customers with product information and advice, but also problem solve, provide solutions, and use sales techniques.
* Interpret parts
* Process customer orders
* Efficiently dispatch products and parts
* Promote specials
* Arrange buy ins
* Process customer credits
This role is ideal for someone with a passion for providing exceptional customer experiences.
Required Skills and Qualifications:
To be successful in this role you will need:
* Parts interpreting 'know how' (technical parts knowledge)
* Passion for providing exceptional customer experiences
* Confidence in sharing your 'know how' and ability to communicate your knowledge in a way the customer can understand
* Innovate and collaborative approach to work
* Solution focussed/problem solver
* Solid computer skills
Benefits:
We offer a competitive salary, generous incentives for outstanding performance, and a company-funded professional uniform.
You will also enjoy a Monday to Friday work schedule, team member discounts across various brands, and a supportive work environment that values diversity and inclusion.