Seasonal Retail Team Member
At our company, we value individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.
We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores connect customers to events, influencers, and trends, allowing them to live life on their terms.
The Role
As a Seasonal Retail Team Member, you will deliver an exceptional customer experience during the seasonal Christmas period. You will provide outstanding product knowledge, customer service, and solutions while maintaining a shoppable environment.
* Provide a superior customer experience for each person who walks through our store.
* Ensure our stores are open and ready to be shopped by our customers.
* Manage the movement of stock, optimise sales, file and tidy the shopfloor, and get the store set up for promotions and sales.
* Work with the store team to maintain high standards of store presentation.
* Demonstrate strong product knowledge and research and describe product features and benefits.
* Recommend, select, and help locate product based on customer needs or desires.
* Support the store leadership team with assigned tasks in line with departmental expectations.
* Report any safety hazards or concerns to your management team immediately.
What We're Looking For
* Previous experience in a customer-service role is desirable.
* A strong focus on delivering outstanding customer service.
* Ability to work in a fast-paced environment and multi-task to provide service for multiple customers.
* An energetic and enthusiastic approach to store operations and a personable approach with customers.
The Benefits
* 30% team member discount for you, your friends, and family.
* Access to a free Employee Assistance Program.
* 15% discount on Goodlife and Fitness First Gyms memberships.
* Discounts on Studio Pilates and City Cave.
* Up to 15% off at Strike Bowling & Holey Moley.
* Endless succession pathways to different roles within Stores, Head Office, or Distribution Centre.
* Awesome in-store competitions and sales incentives.
* Gift cards for major milestones and yearly anniversary certificates.
Our company values diversity and actively seeks to accommodate unique needs. We aim to create an environment that respects, celebrates, and empowers individual differences, ensuring everyone is treated with dignity and respect.