Position Overview
We are seeking a professional and customer-focused Call Centre Customer Service Officer to join our team. This role involves handling customer bookings, customer inquiries, managing complaints, and providing exceptional service through our integrated booking and dispatch communication systems.
Qualifications & experience
No previous experience required but preferable. Training will be provided. Excellent communication and data entry skills necessary.
Candidates must have Australian work rights.
Tasks & responsibilities
Excellent communication and data entry skills.
Polite and courteous manner on the phone.
Customer service oriented.
A positive team member.
Available to work on a Rotating Roster. This includes Days, Afternoons and Night Shifts. Available to work weekends and Public Holidays including Christmas.
Punctual.
Benefits
Immediate start available.
various available shifts
On site parking is free of charge.
Close to city - 16 Comport St, Portsmith.
Secure Office
Paid Weekly. Fully computerised dispatch system.
Support and training provided for inexperienced candidates who have good English and data entry skills.
Candidates must demonstrate professional fluent English proficiency.