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Import trade operations assistant

Sydney
Drake International - Australia
Operations Assistant
Posted: 11 February
Offer description

Join a leading company in providing administrative support to the sales and finance teams. Manage key sales reports, debtor payments, and rebate processes while driving operational efficiency.

Our client, a well-established trading company, is seeking a motivated and detail-oriented Import Trade Operations Assistant to join their team based in Five Dock.

This full-time role provides essential administrative support across Imports Administration and Debtor Reconciliation, offering an excellent opportunity to grow within a dynamic trading and import environment.

Reporting to the Imports & Debtors team, you will play a key role in ensuring accurate debtor processing and supporting import documentation and compliance. The position requires strong attention to detail, good time management, and a willingness to learn and develop across multiple departments.

This role is ideal for someone with strong administrative and debtor experience who enjoys working in a collaborative team environment.

Key Responsibilities

Debtors Administration

* Monitor outstanding accounts and assist with follow-up on overdue payments
* Assist with monthly statements and account reconciliations
* Respond to basic customer account enquiries professionally
* Maintain accurate debtor records in accounting systems (e.g. Tencia)

Imports Administration

* Prepare and review import documentation (invoices, packing lists, bills of lading)
* Liaise with customs brokers and freight forwarders under supervision
* Track shipments and update internal systems with status changes
* File and maintain import records for compliance purposes
* Assist in resolving documentation discrepancies

General Administration

* Data entry and document filing across debtors and imports
* Support the Administration Services Supervisor and Operations team with ad hoc tasks
* Maintain confidentiality and comply with company policies
* Provide backup support during staff absences
* High attention to detail and accuracy
* Strong written and verbal communication skills
* Excellent time management and ability to meet deadlines
* Proficiency in Microsoft Word, Outlook, and high-level Excel skills
* Willingness to learn in-house systems
* Team-oriented with the ability to follow direction

Qualifications & Experience

* Previous office or administration experience, including AR/AP
* Familiarity with accounting and/or logistics processes
* Strong computer literacy and analytical mindset
* Ability to work both independently and collaboratively
* Experience in supply chain or import operations
* Strong organisational and problem-solving skills

Performance & Development

* Clear goals and KPIs reviewed regularly
* Ongoing training in debtor management and import compliance
* Opportunity for growth within the business

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work in Australia will unfortunately not be considered and are respectfully asked not to apply.

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