About the role
We are looking for a values‐driven, proactive Financial Counsellor to deliver high‐quality financial counselling, casework, and advocacy to individuals experiencing financial stress or seeking to prevent it. As part of our Moneycare team, you'll work closely with the Team Leader/Manager to support clients in navigating financial hardship and building long‐term stability. This is a full‐time position based in Braddon, ACT, with salary and conditions aligned to the SCHADS Award Level 5 (or Level4 for an unaccredited Financial Counsellor).
Responsibilities
* Effective relationships are established with community members that encourage self‐determination and participation
* Ongoing assessment is made of community member issues, needs and circumstances from initial contact to exit
* Outcomes measurement survey processes are followed
* Individual case plans are developed in collaboration with community members and include a range of interventions that address their needs or goals
* Case plans are implemented with active community member participation
* People are assisted to access support services and establish community supports, and where needed are assisted through advocacy with service providers and other external parties
* Progress and outcomes of individual case plans are regularly monitored and reviewed and where needed action is taken to ensure the plan continues to meet the relevant needs or goals
* Accurate, up‐to‐date records and data is maintained for all community members in accordance with TSA standards and procedures using TSA information systems (SAMIS)
Qualifications
* Accreditation as a Financial Counsellor or willingness to attain accreditation as soon as possible
* Diploma of Community Services (Financial Counselling) or willingness to undertake study from outset
* Degree qualifications or extensive experience in the fields of welfare, finance, community services, psychology or business fields
* Current Employee Working with Children Check
* Demonstrated ability to work with different cultures and backgrounds
* Willingness to travel on occasion for training and development
Benefits
* Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
* Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
* Access to EAP and health & wellness initiatives incl Fitness Passport
* Ongoing training and development opportunities that enhance on‐the‐job skills and proficiency
* Rewarding and fulfilling purpose‐driven careers that have positive and sustainable/social impacts
Application Process
Applications will close as soon as a suitable candidate is secured. If you are passionate about empowering people facing financial challenges and meet the above criteria, please submit your application and cover letter to promote long‐term financial wellbeing.
Equal Opportunity Employer
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions and are committed to achieving a diverse workforce. Aboriginal and Torres Strait Islander people are strongly encouraged to apply. All child‐facing roles will require a successful completion of a Working with Children Check and a mandatory National Police Check.
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