Admin Support Role
Job Description
Saggers Wastewater & Civil Solutions are seeking a highly organised and process-driven Admin Support professional to join our quick-paced, friendly team. This wide-ranging role is designed to assist the Office Manager and support our operations across finance, administration, and customer service.
You’ll play a key part in managing accounts payable and receivable in Xero, maintaining data accuracy in ServiceM8, assisting with scheduling, and providing excellent customer support. Your attention to detail and commitment to smooth operations will help ensure our business runs efficiently — allowing us to focus on our customers and continued growth.
Key Responsibilities
· Support the Office Manager with daily administrative and operational tasks.
· Manage accounts payable and receivable in Xero, including entering invoices, reconciling payments, and following up outstanding accounts.
· Assist with general financial administration and reporting.
· Undertake and support processes within ServiceM8, ensuring all job, quote, and service data is accurate and up to date.
· Assist with scheduling of jobs and services to keep workflows on track.
· Provide cover for answering phone calls, handling customer enquiries, and responding to emails.
· Maintain accurate digital records, documentation, and filing systems.
· Contribute to improving office systems, processes, and administrative efficiency.
· Support the wider team to deliver exceptional customer service and seamless operations.
Skills and Attributes
· Strong organisational and time management skills.
· Proven experience in Xero, especially accounts payable and receivable.
· High attention to detail and accuracy in data entry and reconciliation.
· Excellent communication and customer service skills.
· Confident using ServiceM8 (training provided if required).
· Process-oriented with a proactive approach to problem-solving.
· Ability to work independently and as part of a cooperative team.
· Positive attitude, adaptable, and eager to contribute to a growing business.
Why Join Us?
· Be part of a friendly, supportive, and forward-thinking team.
· Work in a growing business with real opportunities for development.
· Play an significant role in maintaining efficient systems and smooth operations.
· Competitive remuneration and a excellent workplace culture.