Job Description
Role Summary: As a key member of the Technical Services team, you will be responsible for service, maintenance, integration, testing, and support of radio communications systems and related technologies.
Key Responsibilities:
* Execute routine maintenance and service work across radio networks, CCTV, PAGA, telephony, and IP networks.
* Support system integration, planning, design, implementation, and evaluation activities.
* Contribute to product acceptance, report non-conformances, and implement corrective actions.
* Perform repairs, programming, testing, and code plug maintenance for radio equipment.
* Liaise with clients to deliver high-quality service and build strong long-term relationships.
* Participate in planned/unplanned works and after-hours roster commitments.
* Attend toolbox meetings and ensure technicians have the correct information, materials, and tools.
* Maintain technical records, procedures, and PMI schedules.
* Provide mentorship to apprentices and junior technicians, supporting ongoing training and capability development.
* Assist other branch teams with technical input for RFIs, bids, and tenders.
* Prepare documentation for implementation plans, site surveys, and internal/external reports.
* Support coordination of workshop activities including rack builds and system testing.
* Supervise apprentices/trainees as required.
* Provide site support to meet national team resource demands.
* Collaborate with technical teams across multiple branches and communicate resource needs.
* Provide feedback to management for technical services performance reviews.
Requirements and Qualifications:
Education and Experience: Relevant qualification in telecommunications or electronics and significant experience in a similar role.
Benefits:
Opportunities for Professional Growth: The opportunity to develop skills and knowledge in a dynamic environment.