At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia's only next‐generation security company operating at scale, we protect some of the nation's most sensitive assets through disciplined operations, strong governance and highly trusted people.
Job Impact
As a Gatehouse Security Officer, you will be responsible for managing gatehouse operations at our client site. This includes ensuring secure access control, surveillance and prompt incident response across the facility. The Gatehouse Security Officer plays a vital role in maintaining uninterrupted service delivery and upholding operational security standards without delay or compromise.
Key Responsibilities
* Managing vehicle movement and access control for both vehicles and personnel.
* Checking emails, administration and required reporting.
* Checking identification cards of incoming staff.
* Identify and report any security risks to the client contact and client services manager.
* Foot patrol duties.
* Completion of logbooks and reporting.
* Provide perimeter security by ensuring there is no unauthorized access to the site or vulnerabilities to the physical and electronic security integrity of the site perimeter.
* Surveillance and monitoring of all entry gates, site buildings and grounds via CCTV, and the visitor management system process.
About You
* Proven experience in a similar role.
* Demonstrated experience in a similar environment, managing client relationships.
* The applicable Security License of the State or Territory in which you work and a current Senior First Aid certificate in accordance with the applicable Security legislation and associated regulations.
* Ability to work 12‐hour shifts on a full‐time basis.
* Previous applicants need not apply.
* Ability to work in a high‐pressure environment. Ability to prioritise tasks and self‐supervise.
* Advanced Computer Skills – literacy in all MS Office products.
* Excellent communication skills – verbal & written.
* Excellent communication and customer service skills – verbal and written.
* Report writing and presentation skills.
Why join Certis
* Work within Australia's most secure and sensitive environments.
* Be part of a high‐trust, clearance‐based workforce.
* Access ongoing training, career pathways and professional development.
* Operate in a values‐driven organisation that prioritises integrity and accountability.
* Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
* Employee benefits such as retail discounts, annual awards, regular employee engagement survey and a reward & recognition framework.
Benefits & Culture / What We Offer
* A discount program where employees and their family members can save at over 400 retailers Australia wide.
* A well‐being program that provides advice about mental, physical, and financial well‐being.
* An Employee Assistance Program (EAP) that is available to employees and their families.
* Cultural diversity is valued and supported.
* Career progression and emphasis on learning and development, including a bespoke high‐potential development program that includes access to executive leadership and overseas projects.
Diversity Statement
Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a safer, smarter and better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.
Certis Security Australia – Master Licence Details
Australia wide:
* NSW 400674602
* ACT 17501220
* QLD 41315
* WA SA48240
* NT 345
* SA ISL 178143
* TAS 3020
Certis Security Australia Pty Ltd:
* NSW 405149073
* ACT 17501742
* QLD 3158254
* WA SA 72311
* SA ISL 235794
* VIC Z05 798 61S
* VIC Z05 798 40S
* NT 1093
* TAS 458596293
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