We're Hiring: Head of Operations – Food & Pet FMCG (Sydney / Central Coast)
Location: Sydney or Central Coast, NSW (Hybrid)
Salary:
$130–170K + Super
| Full-time
Sector: FMCG | DTC | Grocery | Pet & Food
Proudly Indigenous-Owned | Female-Led | Purpose-Driven
Join One of Australia's Most Exciting FMCG Scale-Ups
We're Cooee Holdings a high-growth, Indigenous-owned FMCG group on a mission to shake up the food and pet wellness space. Our culturally rich, purpose-led food brand is stocked in major retailers nationally.
We're now launching a new premium pet wellness brand — powered by native botanicals and functional ingredients. Hypoallergenic, nutrient-dense, and Australian-made, our products are designed for modern pet parents who want
better for their pets
.
The Role: Head of Operations
We're looking for a commercially sharp, systems-driven operator to lead operations across our group. Reporting to the COO, you'll oversee forecasting, inventory, fulfilment, 3PLs, and the rollout of our new tech stack.
What You'll Own:
End-to-end supply chain ownership — from raw materials to final delivery
Demand planning and supply forecasting across retail, eCommerce, and food service
3PL performance management and fulfilment optimisation
Inventory system integration and process automation
SOPs for production, dispatch, replenishment, and returns
Collaboration with Sales & Finance on promo/NPD planning
Live KPI dashboards (stockouts, OTIF, forecast accuracy)
Leading and growing a high-performing ops team (2 direct reports)
What We're Looking For:
5–10 years in FMCG, logistics, or supply chain ops
Experience with grocery channel requirements (Woolies, Coles, Metcash)
Confident across Shopify, Xero, Cin7 Core, Inventory Planner (or similar systems)
Comfortable in fast-paced scale-up environments
Strong people and supplier management skills
Excited by purpose, impact, and Indigenous representation in FMCG
Why Join Us?
Career-defining opportunity in a business on the rise
Be part of a team making real impact — for people, pets, and Country
Flexibility to work from Sydney or the Central Coast
High visibility, high ownership role