Senior Technical Architect - Public Sector
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Role Description
Our team collaborates with our Customers and Partners during the project lifecycle to share their extensive knowledge of the Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive towards the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation. Based on seniority they are involved in the building of solutions (configuration and coding) and/or leading diverse teams of resources in delivery or in strategic aspects.
Senior Technical Architects are highly effective interacting across technical and business resources from the developer level through mid-management and above and are therefore a trusted advisor for business and technology collaborators. Finally, with experience in software delivery cycles based on agile methodologies the architect supports and is in close alignment with project management activities.
Your Impact
Through our extended onboarding program of formal certifications, internal training, knowledge transfer, hands‑on experience and closely working with other Technical Architects you will become a Salesforce Industries Authority at the forefront of our Architecture offerings, delivering outstanding customer success.
To Be Successful In The Role You
- Ensure scalable and standard methodology solutions to meet and exceed customer needs
- Guide the evaluation of business and technical requirements
- Build relationships with key collaborators and team members
- Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team
- Align with project and engagement managers to support planning and implementation in close collaboration with the customer
- Review and guide project vision and direction, implementation approach and key artefacts
- Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management
- Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non‑technical topics such as communication strategies or executive influence
- Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates’ skills by sharing knowledge
- Where required, support pre‑sales activities to position Salesforce Services
- Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities
Basic Requirements
- Prior experience in the Public Sector/Health industry is an advantage.
- Experience with key areas of enterprise architecture including Cloud, Integration Technologies, Master Data Management.
- Ability to analyze, design, and optimize business processes via technology and integration.
- Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases.
- Work independently and as part of a distributed team and a willingness to take ownership of problems.
- Rapidly learn recent technologies as well as strong presentation, communication and facilitation skills.
- Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
- Available to travel regionally and occasionally internationally depending on customer needs.
- Ability to rapidly ramp on Salesforce product via certifications and scenarios and continue the interest to learn and ramp up on an ongoing basis.
Preferred Requirements
- A detailed understanding of Web Services, Data Modeling, Cybersecurity requirements and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).
- Ability to build and maintain key relationships with C‑level / mid‑level and key decision makers.
- Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions.
- Salesforce Industries and Salesforce Certifications.
- Affiliated to industry forums such as TM Forum (SID, eTOM).
- TOGAF and Industry Architecture qualifications.
- Agile Methodology certification such as Scaled Agile Framework.
Accommodations
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Posting Statement
Salesforce is an equal prospect employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Engineering and Information Technology
- Industries: Software Development, IT Services and IT Consulting, Technology, Information and Internet
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