Full job descriptionBIG4 Carnarvon Gorge Holiday Park is seeking an enthusiastic Assistant Management Couple to join our team, supporting the Park Managers in delivering exceptional guest experiences and assisting with the day-to-day operations of the park.
This is a live-in role that includes on-site accommodation and offers a unique remote living experience on 100 acres within Carnarvon National Park. Surrounded by breathtaking natural scenery and just five minutes from the start of the Gorge walks, this role is ideal for couples looking to grow their careers in park management while embracing a nature-focused lifestyle.
Main Duties / Responsibilities
As Assistant Managers, you will work closely with the Park Managers to support the smooth operation of the holiday park. This is a hands-on role that includes:
Assisting with daily park operations across accommodation, reception, housekeeping, maintenance, and guest services.Supporting the operation of the on-site restaurant/café during peak season (April–October), including customer service and basic food preparation as required.Providing friendly, helpful, and professional service to ensure an outstanding guest experience.Assisting with hands-on maintenance tasks, including minor repairs, troubleshooting, and preventative maintenance across cabins, amenities, and park infrastructure.Supporting routine checks and basic servicing of park systems (e.g. water, septic, pumps, generators – training provided where required).Responding to maintenance issues and breakdowns in a timely and practical manner to minimise guest impact.Assisting with grounds upkeep using tools and machinery (mowers, whipper snippers, basic power tools).Supporting staff coordination, training, and day-to-day supervision.Assisting with maintaining high standards of presentation, cleanliness, and safety across the park.Helping monitor stock, supplies, and basic cost controls.Assisting with grounds, facilities, and general maintenance tasks.Supporting compliance with WHS, policies, and operational procedures.Participating in an on-call roster as required.
Qualifications and Skills
Previous experience in hospitality, parks, resorts, or accommodation (supervisory experience highly regarded).Strong customer service skills with a proactive, can-do attitude.Basic computer and administration skills (experience with NewBook or similar systems highly regarded).Strong practical maintenance skills, including general repairs, fault-finding, and hands-on problem solving.Confidence using tools, equipment, and basic machinery.Willingness to learn basic septic and water system checks (training provided).Strong communication skills and the ability to work well as a couple and within a team.Good attention to detail and problem-solving skills.RSA and RMLV certificates (or willingness to obtain).Current Driver’s Licence, Police Clearance, and First Aid Certificate (or willingness to obtain).
What We Offer
Competitive salary based on experience.On-site accommodation included – live where you work.Utilities and internet included.Supportive management team with opportunities for progression into senior management roles.A unique lifestyle opportunity in one of Queensland’s most iconic natural destinations.
If you are a motivated couple looking to build experience in holiday park operations while delivering exceptional guest service, we invite you to apply for the Assistant Manager role at BIG4 Carnarvon Gorge.
$120,000.00 - $130,000.00 per year