Client Service Executive x 4 | Dynamic and Varied RoleAbout the Company: Our client is a leading Australian company with around 300 staff and offices across both Australia and New Zealand.
They are known for their employee-first culture, strong career development pathways, and a collaborative team setting.
With 30% of this team promoted last year, this is a company that invests in growth, training, and long-term careers.The OpportunityAs a Client Service Specialist, you will manage a portfolio of clients, working directly with a variety of internal and external stakeholders to ensure daily operations remain smooth, and any issues are spotted early and actioned accordingly.This is a fast-paced, dynamic and exciting role.
It's not your ordinary service role!
What You'll Do:Manage customer enquiries and bookings across phone, email and system channelsLiaise with stakeholders to resolve issues and provide proactive updatesBuild strong relationships with clients, acting as their go-to contactInvestigate and resolve complaints, escalating when requiredMaintain accurate records and reporting for your clientsWhat We're Looking For:Previous customer service or account management experience is highly regarded but not necessaryRetail or Hospitality experience with good tenure is HIGHLY REGARDEDStrong communication and relationship-building skillsProficiency with Microsoft Office and Outlook (Excel a plus)Proactive and organised, with the ability to manage competing prioritiesDegree qualification preferred but not essentialWhat's on Offer:$65,000 – $70,000 + super + annual bonus (up to 5%)Structured induction, mentoring and ongoing developmentClear progression pathwaysSupportive, collaborative culture with an exciting new EVP being createdAPPLY TODAY for a confidential chat about your pathway to corporate success.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
What\'s your expected annual base salary?
Are you happy to work 5 days in the office?
What can you bring to a role like this?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.Researching careers?
Find all the information and tips you need on career advice.
#J-18808-Ljbffr
📌 Client Service Executive X 4 | Dynamic And Varied Role
🏢 Uplift Recruitment
📍 Melbourne