Job Description:
Deliver exceptional front-line service to patients and stakeholders in a fast-paced, professional medical environment.
This role is responsible for managing complex patient bookings via inbound and outbound calls, providing top-tier patient care, including registration, scheduling, and addressing queries.
The successful candidate will be the welcoming face for our patients, referrers, and healthcare partners, working across both call centre and reception shifts with flexibility required.
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Key Responsibilities:
* Manage complex patient bookings
* Provide top-tier patient care
* Communicate with medical professionals
* Finalise billing and support tasks
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About You:
* Eager to learn and adapt in a fast-paced environment
* Exceptional customer service skills
* Strong communication and multitasking abilities
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Benefits:
* Corporate discounts from retailers
* Health insurance discounts
* Free medical imaging for family members
* Well-being programs and expert counselling support
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Next Steps:
We're excited to hear from you. Please complete the short video interview pre-screen to assist us in reviewing your application for upcoming vacancies.
A supportive environment where everyone is valued and can thrive.